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Tomasso,

the following is what they wrote me:

Melody,

We had an amazing time on our trip to Italy! Thank you so much for helping us create some great family memories.

All of the details in the itinerary and maps/vouchers from Trips 2 Italy really paid off. Every single event went off without a hitch. We found every location without a problem, all drivers/taxi/tour guides were right on time, and having plenty of restaurant recommendations was extremely helpful.

The private Murano glass tour was beyond our expectations and all the tours to historic places including the Vatican were top notch.

The hotels in Venice and Florence were great and we would definitely go back to, but the hotel in Rome was just ok. It was clean and the staff was fairly attentive, but I would not choose it again for the following reasons:

1) location was close to train station but it was on a very busy thoroughfare with lots of street people right outside the entrance

2) the room was extremely small/tight for four adults which would have been ok if there was any lounge or common space in the hotel to go to but there was not

3) when we returned to the hotel in the early afternoon, a lot of the breakfast food was still sitting out in the breakfast area which seemed odd to me

4) it did not have an elevator and the entrance to the hotel was on the second floor, so carrying bags up and down was cumbersome

Otherwise, I would highly recommend Trips 2 Italy! It was so well executed that it really took away a lot of the anxiety of foreign travel.

Jennifer & R. Family


Melody Dochoff Senior Travel Consultant
We loved our Italy adventure and was made so much more enjoyable with everything planned out ahead of time.

All of the staff at Trips2Italy were helpful and available before and while we were on vacation and needed help. Also it was my son's birthday while we were in Italy and you sent us a bottle of champagne to celebrate, which was very thoughtful and above and beyond.

We thoroughly enjoyed working with you and enjoyed all the side trips and adventures along the way that you planned for us.Thanks so much for the memories!!

Beth & Joseph B.
Hi Emily, Here is a more detailed report of our trip to Italy:

Venice:

We took the vaporetto to the Gallerie dell'accademia for the Free Art Night and saw da Vinci's Vitruvian Man drawing and all the other amazing works of art. The boat ride to the museum on the Grand Canal was amazing and the views from the bridge near the museum were amazing. The next morning we took the vaporetto again to Arsenale to see the Museo Storico Navale. The boys loved that museum - lots of weapons, armor and models and real size ships/gondolas. We then, since we were right there, saw part (maybe half) of the Biennale exhibition at Arsenale. It was really interesting and the space it's in complements all the artwork very well, but its unbelievably huge! It must take a couple of weeks to see all of the Biennale exhibitions. After that, we walked to the tour of the Doges Palace, etc. Our tour guide was great - did a great job, but the piazza was incredibly crowded - we could barely walk on the bridges/sidewalks to get there and people were everywhere. Our hotel was very nice and we loved the courtyard in the mornings for breakfast and in the evenings with the bar service. The food we ate was mostly "on the go" and in the touristy locations, but we did have one pretty decent dinner at a restaurant right next door (almost) to the hotel - cannot remember the name, but between the canal and the hotel.


Rome:

In Rome, we loved the tour of the Vatican - great tour guide - saw the Sistine Chapel ceiling with almost no one else in there, thanks to our guide. He made it all really interesting and pointed out all the highlights before it got too crazy with the crowds. Most of all, though (and it was very hot in the afternoon) the boys absolutely loved the tour guide we had for the ruins/Colosseum. We all learned so much Roman history from him - he brought it all to life and was great about including the teenagers in every discussion & quizzing them (they are super competitive). They said he was the best tour guide they had ever had. On our free day (again, very hot in Rome), we walked to all the tourist highlights and then, in the afternoon, went into a museum near the Piazza Navona - the Museo Nazionale Roma - Palazzo Altemps. It was very interesting to be inside the Palazzo and see the original frescos/decoration and the church inside, and the collection was good - we used the English audio guides - and it was nice to be in the air conditioning (barely anyone in the museum when we were there in the afternoon). We didn't go to any great restaurants, but had good pizza - even went to the Hard Rock Rome one night (which was a nice break from pizza and pasta). Our hotel was good and, again, I loved having the courtyard for breakfast and in the evening - you felt like you escaped the craziness of the city in the courtyard - very nice. (Oh, I also went to a cafe near the hotel - Cafe Torino - where I got to see all the business people going to work & had the best cappuccino I've ever had, EVER.) My youngest son was also happy that there was a McDonalds close to our hotels in Venice and in Rome ??.


Sorrento/Positano/Capri:

(oh, as I said before, all the drivers were great and Julia? who helped us via the number you gave us to use for delays, etc. was extremely helpful) The tour of Herulaneum was also just great - learned so much - our tour guide was also so informative and made it all so interesting/brought it to life. It was incredibly hot, so we are happy we went there and not to Pompeii. In Sorrento, our hotel was absolutely beautiful and the service was incredible - it was like the service at the Four Seasons or some place like that. I couldn't believe how great and attentive and helpful they were! We loved the pool and the private beach and the views from our room and our room itself!! It surpassed our expectations - thank you so much! On our trip to Positano, we had a very delicious lunch at Da Vincenzo (service there was great too & they gave us this great table in the window with a view of everything - so beautiful), which was on your list of recommendations, and then spent the perfect amount of time there: I did a bunch of shopping and when boys got bored (cause I was shopping), it was time to to back to hotel. The next day we couldn't believe how nice the boat was for the boat tour and visit to Capri. The small number of people, who were all very fun to be on the boat with, and the amazing boat were great and the 2 tour guides/boat captains or whatever were fabulous hosts - very fun, informative, attentive - and the snacks and drinks were great! Loved the boat ride both there and back! We decided not to tour anywhere in Capri and, instead, rented some chairs/towels and at lunch at Bagni Tiberio beach club, where it was mostly locals or Italians, it looked like. We spent the hot day in the water - boys loved it - and we had a fabulous meal with an amazing view of the water.


Thanks, again, for organizing such an amazing, beautiful and interesting trip on such short notice!

We have incredible pictures, saw everything we wanted to see, learned a lot and loved every minute of it!

I would highly recommend you and your team at Trips2Italy to anyone - so happy that Veronica Jackson recommended you to me!

Best -The Dinges Family
Christa & Matt S. - Rome and Venice PreCruise Custom Vacation
Emily,
Words will never be able to describe how thankful we are for you and Trips 2 Italy.

We honestly had the most incredible trip ever. Everything was perfect from start to finish. We know our trip wasn't the most simple to plan but you did it and exceeded our expectations.

We loved Italy so much it that we missed it the moment we left. Our tours were amazing, the hotels were charming, the transfers allowed us to feel safe and secure, and we truly indulged in the Italian culture.

We can't wait to go back we can never thank you enough.

Grazie mille!!!!!!!!!

Christa & Matt Segal
Hi Jan, just want to thank you and Tommaso again for a fabulous trip!

The package you two put together for us was great and met all of our needs. The driver Salvatore was great and always on time. He went out of his way to help us get information about my grandfather in Alia. He is outstanding!

The tour guides were also all outstanding, very informative, answered our questions and were always on time! Each day went very smoothly! And we appreciated the additional perks/surprises you included for all of us!

Alia, the birthplace of my grandfather, was especially meaningful and emotional for my family. We met the locals and found my grandfather’s birth and baptismal records.

Our tastings and lunches were all great and delicious! And the hotel rooms were spacious and beautiful! Some had outstanding gardens!

Thanks again Jan for a wonderful and memorable trip we will always cherish!

Sue, Curtis and Mandy B.
Dear Jan,

We just wanted to thank you for all your hard work and patience with us during the planning of this trip and throughout the trip.

This was truly a trip of a lifetime. The itinerary was flawless.

Every request for activities were met. Yes, even Adam got some good beach time in Cefalu and Taormina.

The hotels were comfortable and centrally located. We walked to dinner each night and also enjoyed some night life which Mandy and Adam truly enjoyed. The guides were friendly, intelligent, extremely knowledgeable and proud of their respective areas.

We really have a clear understanding of our history and heritage due to their explanations. There wasn't a question these guides couldn't answer.

The men also enjoyed the naturalist tour guides for Mt. Etna. They took us to places in the land rovers that we could not have seen on a tour bus!!!

I have to send a shout out to our driver, Salvatore. He went above and beyond in Alia to help us with the language barrier. He was patient and so very helpful. Salvatore was also a great driver in some of those very tight areas.

Also, the winery tours in Marsala and Mt Etna area were superb! We managed to take a few bottles home!!!!

I could go on and on as there were so many special moments in this tour!!!!

Thanks again!!!

Sincerely,

Bob, Dorothy and Adam T.
Hi Jan:
I hope you are well. This is to thank you for our wonderful Sicily trip! We had a blast! Danny and I really enjoyed our stay in Rome and were able to visit major sites during our short visit.

Also, I was amazed at how our itinerary smoothly flowed during the time with our family members in Sicily! Our driver, Salvatore, all of our personal guides, and the sites were awesome!
You did a great job!

Thanks again!

Sincerely,

Christine I.
Hello Tommaso,

We have received some wonderful thank you’s and accolades from the F., B. family!

I can’t thank you and your staff enough for doing such a splendid job with this family trip to Sicily. It was all they wanted and so very much more.

Your on the ground staff were amazing, attentive and went above and beyond to make the guests feel at home as well as you and your staff in Houston.

I truly enjoy working hand in hand with you to secure such happy results!

Mille grazie!
Jan D. - CWT Vacation - Virtuoso Member
Lisanette & Adriana R. - Italy Mother and Daughter Customized Vacation
It was a perfect trip!
Thank you Emily for such a wonderful experience from the coordination to the trip. It was one of my best decision ever.

Wonderful communication, knowledgeable, kind, going over and above.

I hope to do it again!!!
Grazie Mille

Lisa & Adriana
Emily,

Wow, what a fantastic trip.

The hotel and location were amazing. The transportation was great and all of the drivers were very knowledgeable and gave history lessons along the drives. The tour guide were amazing. The itinerary and touring suggestions were spot on for our pre-cruise visit to Rome.

Thanks again for everything and we will definitely be back in the future to plan another trip.

Jeff F.
Allison & Joshua K. - Italy Honeymoon Venice, Florence, Amalfi Coast & Rome Vacation
Emily did an OUTSTANDING job planning the honeymoon of our dreams.

We were completely blown away by the organization and preparedness. This was our first time traveling to Europe and we felt so comfortable and at ease knowing everything was taken care of for us. When The few minor mishaps we had occurred, both our emails and phone calls were answered immediately and we felt so well taken care of. Our honeymoon was everything we could have asked for and more. We visited Venice, Florence, Sorrento, the Amalfi coast & Rome.

My husband and I agree our favorite excursions included the boat trip to Capri and the wine tasting in the Chianti region of Tuscany.

Every tour and tour guide we had was outstanding and I would truly give this company and every company they used a 5 star rating.

We could not have asked for a better honeymoon or an easier planning experience.

Thank you Emily and Trips 2 Italy for planning the trip of a lifetime!

Allison & Joshua K. - Columbus, OH
Tommaso,
it was unbelievable,
I’ve never experienced services at this level before and I will never travel without it in the future.

Amazingly, when minor issues arose, my phone rang and I was told the driver was late due to traffic.
The tour guides were incredibly knowledgeable and very well trained, the small groups or private tours were exceptional, especially walking past larger groups!
The food recommendations were perfect, not a bad meal. One recommendation would be to plot the restaurants on a map, in relation to the hotel would be helpful.
Having some meet you at every transfer holding a sign was a gift.

I will recommend you to everyone heading to Italy and will return my self in the near future!
Ciao.

“T"
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