Dear Natalie,
We are writing to you regarding a recent trip to Sicily that you arranged for us. Before booking our trip, we were told by friends who had already been to the island that it was a good place to visit. Now that we have been there, we agree.
All of the arrangements that you made for us turned out to be excellent and without any problems. We were booked into hotels that had good locations and that were of high quality. The view of the shoreline and Mount Etna from the balcony of the Hotel Diodoro was magnificent. The food and all of the services provided at the two hotels were very good..
We were also well satisfied with our English-speaking private drivers. All of them were punctual and courteous. We appreciated their advice regarding good local restaurants and information that they gave to us as they drove us to our various destinations.
All of the guides at our destination points were also very good. They were well-schooled regarding the sites that we visited, considerate of the amount of time that we wanted to spend at various sites within each destination, answered all of our questions and allowed us to move at a reasonable pace.
We found the information given to us by Tomasso in our private pre-trip phone conversation with him to be very helpful. He was patient and thorough in giving us valuable detailed information on all major aspects of our trip. Any questions that we had were answered to our satisfaction. Our conversation with him (and you in a three-party conference call) was certainly valuable.
Through the literature that you sent to us and through our phone conversations with you, nothing was left uncovered. We benefitted from your good information regarding terminals and gates at airports, foreign currency conversions, taxes, tipping practices and other advice that made our trip easier. You covered everythingeven including a present in honor of our 50th wedding anniversary.
Sicily is an interesting place to visit. We highly recommend booking a trip there through Bright Travel Agency and Trips2Italy.
Thank you,
Terry and Bill S. - Clients of Bright Travel Agency, California