"Tommaso: As I wrote in my previous note, we were very happy with all of the arrangements you made for us and I have recommended Trips2Italy to a friend.As far as hotels: Albergo Terminus in Como great location. The Grand Visconti in Milan was an excellent choice very nice hotel, close the subway, and in a quiet neighborhood with many restaurants for dinner only a short walk away. One place we would recommend to others is Trattoria Mibabbo, which opened a year ago. Excellent, a bit updated version of traditional food and only a couple of blocks away.Hotel Margherita in Monterossa, good location, etc., not fancy but fine. Actually, one of the things we appreciated was the fact they did bulk laundry at a very reasonable price.However, the Sheraton at the Milan airport a great location of course, but has problems. The air conditioning and TV did not work in the first room they assigned us to. Had to call reception several times. The temp went from 28.1 to 28.8 in two hours as we tried to cool off the room. Finally, when someone came to the room, they immediately gave us a different room. Many places where the A/C does not work in the hotel.Hope these comments are helpful as you assist other people in their travel arrangements.Thank you again. Georgia "