"Thank you for a wonderful Italy vacation experience. We all agreed it was our best vacation yet. The total length of time was just right, as well as the time spent in Florence, Pisa, and the Cinque Terre.The flights over to Italy were seamless, with just the right amount of time in between the connectionsThe Hotel personnel were very pleasant and accommodating. This was a nice location and made for easy walking to the tourist sites. The room was accommodating, and we enjoyed the breakfast foods. On Sunday, we really enjoyed the small group walking tour and the tour guide who was very friendly and knowledgeable. It was very nice to be in a group of about 8 people, instead of a large group of 30 or so as we noticed as we walked around Monday's Tuscany tour and wine tasting were lots of fun, and Kelly purchased some wine to ship home!... The transfer from Hotel to train station, navigating the train station, and riding the train were pretty easy.Our arrival at Pisa, connection with the tour guide, storage of the luggage, and actual tour were perfectly timed. We also really enjoyed the tour guide and her descriptions of everything. Thanks for arranging the climb of the Pisa Tower! The tour of the Pisa cathedral was also fascinating The train ride to Monterosso Al Mare was easy too. The Hotel was easy to find, and in a great location! The daily breakfasts were great too. Your pick of this town and the hotel were superb. We really enjoyed our free time here. On Wednesday, we hiked between Monterosso and Vernazza, took some fabulous pictures, and then trained to the other towns for more touring, eating, and shopping. Thursday and Friday, we enjoyed sunning on the beach, relaxing, and enjoying the town.Fridays departure from Monterosso was good. The hotel was extremely accommodating by offering us a guest bathroom / shower to get cleaned up before departing the city. Again a perfect place to stay here!Our arrival and stay in Genoa was OK, but we were glad we didnt have any more time spent there. The big industrial environment, shipping port, etc. were not to our preference. TheHotel room was very niceAgain, overall, we had a GREAT vacation. I really appreciate your patience through all of our planning questions, and your attention to detail for us to have such a wonderful experience. I am already recommending your services to friends!..."