Ravenna City Tour

Emily,

I have returned! I want to personally thank you, and the entire Trips2Italy Team for an unbelievable, once in a lifetime experience! Everything was wonderful….but, I did want to provide some feedback on my experiences.

Milan – Hotel was outstanding. I discovered an amazing restaurant that I would highly recommend….Il Solferino. Lake Como, despite being the off-season was one of the highlights of the trip. The funicular was well worth it.

Venice – Venice was mind-blowing! It was far more spectacular than I possibly imagined! The hotel was adequate. Everything is Venice was amazing.

Florence – The hotel was adequate. The trip to Pisa and the accompanying guided tour were well worth it.

Rome – The hotel was adequate. Rome was exceptional! So much to see and do! One of the highlights of the trip! The guides on my small group tours did an exceptional job at St. Peter’s Cathedral/Vatican Museum Tour and Ancient Rome Tour. Both guides were outstanding! I look forward to going back to Rome!

Naples – Hotel was very, very, very nice! I was not impressed by Naples! I did a self-guided tour of Pompeii…and, I would not recommend that. The commuter train to Pompeii was a mess. The Amalfi Coast was spectacular. I could not imagine taking a guided tour of the Amalfi Coast….the best part was exploring on my own! I made a point to experience Naples pizza….and, I would highly recommend Da Michele and Gino Sorbillo for the best pizza!

I think my take-aways from this trip are:

I realized I am 4-star hotel person. The lower star hotels were all adequate; however, my expectation was a little greater.
I really appreciated the personal touches you provided at each hotel (i.e. the birthday gift, bottle of wine, biscotti, etc.). These small gestures meant a lot…and, were greatly appreciated!
A non-stop flight to Milan would have been more convenient than a layover in Paris.
I know we spent quite a bit of time debating the use of a rental car in Naples for touring the Amalfi Coast. You shared your opinion of driving in Naples and on the Amalfi Coast were not recommended. After having done it….it was very easy and a much better way to see it than a guided tour! I appreciate you sharing your opinion and advising me; however, the biggest complication was locating and renting a car for my trip. In hindsight, I wish all of this had been coordinated by Trips2Italy in advance. I would recommend making it clear to customers the possible concerns….but, providing the service for them if they wish to do it.
One of the biggest advantages to this trip was that it was the off-season! I can’t imagine travelling to these same places during peak vacation season. I would definitely do the off-season again!

The pre-arranged transportation to/from the airports was a plus! It’s one less thing you need to think about!
We discussed it prior to my trip….but, I would have greatly preferred electronic documents (vouchers, hotels, etc.). At least having everything available electronically as a reference or as a backup would have been much easier!
I had never used a travel agency before…but, I am now a believer. Coordinating all of the details, the educational telephone call before the trip, etc.….were all an enormous advantage. I will definitely use Trips2Italy for my next trip to Italy. I only wish you did more than just Italy.

Overall, the trip was incredible. I look forward to visiting Venice and Rome again in the future…but, I would not need to visit the other locations again. Thank you very much for the outstanding job putting everything together.
Sincerely,

Michael B.