Subject: Best trip ever!!Hi Kim,Unfortunately, I've been under the weather the past few days but, on behalf of Mike and myself, I just wanted to let you know that our trip was simply UNBELIEVABLE!Please forward this to Tommaso and his excellent staff at Trips 2 Italy because we want to let everyone know that all of the arrangements and details that you/they made on our behalf were terrific.Each hotel was a perfect match for us - quiet but centrally located to access tourist sites and amenities.The Grand Canal in Venice is a gem! On the canal, beautiful, and an excellent staff. The front desk manager readily provided a lot of guidance to maps, sites and restaurants and not only was the breakfast wonderful but the service was terrific. Their service and friendliness set a high bar for the rest of the trip.Our guide, Suzanne, was incredible -very knowledgeable and personable! Having spent time with her, we felt that we had a lot of information about Venice and felt comfortable walking around and getting "lost". She easily responded to all of our questions and we came away feeling that we just had a wonderful experience with her! A nice break was the tour of the islands to see the specialities of the Venice culture.The Lucchesi in Florence could not have been nicer - perfect location on the Arno, upgraded to rooms with bedroom lofts, exceptional food and an outstanding concierge to recommend an anniversary dinner for Jim and Gail. We loved the area because we could walk everywhere!Our guide, Marco, provided a terrific tour of Florence - historical details, insights into life and specialities of Florence (beautiful leather)!! He also made sure that we ended the tour at our next destination, the Academia and knew how to get back to the hotel. Our guide for La Cinque Terra, Alejandro , was again very knowledgeable. This was evident in understanding Carrera marble as we passed the mountain quarry, the beauty of the coastal region and the obstacles faced by the people who live there. This tour was outstanding and Alejandro made it fun. As we were driving to our hotel, we quietly noted that we wanted to find time in our schedule to climb to the Piazzale Michangelo for the outstanding view.The next morning who should appear as our driver to Tuscany by Alejandro and our first stop was the lookout at Piazzale Michangelo! This is just one example of the attentiveness of each of the guides. Again, Alejandro demonstrated his knowledge and awareness of Sienna, San Gimignano and the country side throughout the trip. Another fun day! The Uffizi was unbelievable! So glad that we moved it on the schedule so that we could take out time and really enjoy/appreciate the masters. Perfect way to end the evening with the wine tasting at Livio's. Small group experience and his expertise was amazing and the wines, cheese and salami pairings were excellent. Sad to learn that most of the wines are not available outside Italy!!On to Rome and the Nazionale! Again, perfect choice in terms of location (easy to get everywhere) and they also gave us an upgrade to rooms on the 6th floor. Looking out the window, we each had clear view of the skyline of ancient Rome and the Vatican! Our tours in Rome were unbelievable due to the expertise of Simon and Francesca! We learned so much and both of them demonstrated their background in history and archeology. The food tasting with Jasmine was equally excellent - homemade cookies, cheese, pasta. Absolute perfect way to end the trip, fun and relaxing.It is important to note that every tour guide and driver was punctual, professional and personable. Could not have had a better experience. The only weak point was the night tour of Rome - unfortunately late getting off, open air Vespas were extremely noisy, bumpy, inhaling gas fumes, and the recordings in the phones often shut off due to bumps! Good idea but still needs a better plan.Kim, thank you and Tomaso for the most wonderful trip!! We had a great time, experienced Italy, and came home with wonderful memories and photos.It was great working with you on this trip and we look forward to the next time!!Mary and Mike
Mary and Mike G. - Eagle Eye Travel's Clients Boston, MA
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